Shipping Policy

Order Processing Standard All orders placed on saltandstoneonlinestore will be processed and packaged promptly after payment confirmation. Standard order processing takes place within our regular working schedule to ensure every body wash, body lotion, hand cream and body care product is well prepared for shipment in a timely manner.
Global Shipping Service We provide free worldwide shipping for all orders placed on our official website. There is no minimum order requirement, no shipping surcharges, and no hidden handling fees for any global destination. All customers enjoy the same standard free shipping service regardless of purchase amount or delivery region.
Processing Timeline All valid orders will be processed and shipped within standard processing windows after successful payment verification. Our team arranges order packaging, quality inspection and logistics handover strictly in accordance with standardized operational procedures.
Standard Delivery Timeframe Standard global delivery requires a consistent transit period after order shipment. The delivery timeframe applies equally to all domestic and international regions covered by our shipping service. We do not offer expedited shipping options for any orders.
Logistics Tracking Once your order is dispatched, customers can access corresponding logistics tracking information to monitor the delivery status of their packages. We cooperate with reliable global logistics providers to ensure stable and safe transportation of all body care products.
Shipping Exceptions & Delays Occasional delivery delays may occur due to international customs clearance procedures, regional logistics adjustments, adverse weather conditions or uncontrollable external factors. We will actively follow up on abnormal logistics situations and provide professional support for affected orders.
Prohibited Modifications Once an order enters the packaging and shipping process, shipping address and order details cannot be modified arbitrarily. Customers are required to confirm all shipping information accurately before completing payment to avoid delivery failures or package loss.
Policy Update Rights We reserve the right to revise and update this Shipping Policy to adapt to service optimization and global logistics rule adjustments. All updated terms will take effect immediately after publication on our official website.
Shipping Support Contact For any inquiries about shipping rules, logistics status and delivery related issues, please contact our official customer service team via email: [email protected]